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Alok Misra

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The cloud's main story so far has been one of horizontal providers, such as salesforce.com, Microsoft and Amazon, offering one-size-fits-all solutions. While these providers had some success in the financial services sector, their products weren't specialized enough to address the needs of asset managers or bankers. The advent of vertical SaaS providers was the topic of my latest article, Will 2014 be the Year of Vertical Clouds, written for Wired. Even though they're a young market today, expect to see a larger number of these vertical cloud providers getting scale and attention, in 2014. "In the days before the cloud, on-premise software providers that focused on selling into a vertical market were considered second-class citizens to the ‘big guns' selling into the broader horizontal marketplace. However, with the advent of the SaaS model, the tables have turned,... (more)

Are You Using an Older Version of Salesforce.com's Service?

The answer is - it isn't possible. "No one's ever on an old version of Salesforce.com because Salesforce.com is multitenant, that is everybody shares the same servers, so when those servers are upgraded, everybody's upgraded." Naturally, when a perplexed customer asked me whether "Navatar runs on an older version of Salesforce," I became very curious about what could have prompted that question. When the customer revealed that a consulting firm had advised him about Navatar being on an older version, the mystery began to unfold. Basically, consultants and systems integrators ma... (more)